Route
Route automatically connects to everything you’ve ordered from all your favorite retailers while allowing you to visually track your packages, anytime, anywhere.
Route Introduction
What is Route?
Route empowers online brands with a premium post-purchase customer experience. Lost, stolen or damaged packages? Route covers all of that, letting customers reorder in one click, while merchants rack up an additional sale, instead of potential lost revenue. Route delivers proactive shipping and delivery updates for every order, while bringing the entire e-commerce transaction history, visualization map and carrier resolution options in one convenient place.
How to use Route?
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Why Choose Route?
Choose this if you want a hassle-free way to track your packages and offer your customers a smooth post-purchase experience. It helps reduce lost sales and keeps everyone in the loop with real-time updates.
Route Features
Shipping Insurance
- ✓Claim Tracking
- ✓Shipment Tracking Integrations
- ✓Reporting & Analytics
- ✓B2C E-Commerce Tracking
- ✓Claim Filing
Pricing
Basic
Package protection and tracking built for scaling businesses.
- ✓ World-class package protection
- ✓ Basic tracking: web and app notifications
- ✓ Carbon neutral shipping on protected orders
Pro
Advanced features built to drive repeat purchases. Includes everything in Basic, plus:
- ✓ AI-driven product recommendations
- ✓ Advanced tracking: branded email and SMS notifications
- ✓ Carbon neutral shipping on all orders
Custom
Enterprise-level plans customized to the way you operate. Includes everything in Pro, plus:
- ✓ Package tracking API
