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Catalyst
Catalyst is an intuitive and flexible Customer Success Platform that helps CS teams centralize siloed customer data, get a clear line of sight into customer health, and scale customer journeys that drive retention and growth.
Catalyst Introduction
What is Catalyst?
Catalyst and Totango have joined forces to provide a Customer Growth Platform and methodology that helps you protect and grow your customer revenue. Today, Catalyst works with leading customer success teams, including Yext, Canva, Gusto, Fivetran, and Frame.io, to focus their teams on revenue-generating strategies, execute their digital strategy at scale, and unify their GTM motion with powerful customer insights. With an intuitive interface and the ability to understand everything about a customer in a few clicks, CSMs live in Catalyst to run their book of business effectively and efficiently. Learn more at https://catalyst.io/
How to use Catalyst?
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Why Choose Catalyst?
Choose this if you want a smart, easy-to-use platform that helps your customer success team keep all customer info in one place, predict churn, and scale your customer journeys to boost retention and growth.
Catalyst Features
Customer Information
- ✓Customer Health Scores
- ✓Customer Monitoring
- ✓Customer Profiles
- ✓Playbooks
- ✓Customer Segments
- ✓Product Engagement
Predictions
- ✓Churn Risk
Platform
- ✓Reporting & Dashboards
- ✓API & Integrations
- ✓Workflow Capability
- ✓Notifications
- ✓Customization
- ✓Scalability
- ✓Performance & Reliability
- ✓User, Role, and Access Management
Pricing
Pricing information not available
