Document360
Why Choose Document360?
如果您想要一个简单易用的知识库软件，帮助您轻松创建、管理和共享文档，您应该选择它。Document360让信息组织变得简单且易于访问。
Document360 helps your team create, collaborate, and publish a self-service knowledge base for your software with easeHow do you position yourself against your competitors?AI-Driven Features: Our platform includes advanced AI tools like Ask Eddy, which provide instant answers and generate FAQs, enhancing efficiency and user experience.User-Centric Design: An intuitive interface simplifies content creation and management, making collaboration seamless for all team members.Extensive Customization: Users can tailor their knowledge bases to align with their brand identity, ensuring a consistent look and feel.Robust Analytics: Document360 offers actionable insights into user engagement and content performance, aiding data-driven decisions.Strong Security Measures: As a SOC 2 Type 2 certified platform, we prioritize data security with comprehensive access controls.Global Accessibility: Our localization feature supports translations into over 50 languages, making us ideal for organizations targeting diverse markets.
Document360 介绍
这是什么 Document360?
Document360 is an AI-powered knowledge base platform designed to create both public and private knowledge bases, standard operating procedures (SOPs), user manuals, software documentation, and more. This versatile solution is tailored for organizations of all sizes, centralizing knowledge and enhancing collaboration among teams. By enabling the production of high-quality documentation, Document360 meets the diverse needs of users across various sectors. Serving a wide range of industries, Document360 is ideal for customer support teams, technical writers, and product managers who require efficient documentation processes and streamlined knowledge management. Document360's features facilitate content creation, organization, and accessibility, empowering teams to deliver exceptional user experiences. This makes it an essential tool for organizations looking to improve their documentation practices and enhance internal and external communication. Among its key functionalities, Document360 includes the Ask Eddy feature, which allows users to pose questions and receive accurate answers from relevant articles. This capability significantly boosts productivity by providing quick access to information. Additionally, the Generate FAQs Using Eddy AI tool simplifies the drafting of help articles by automatically creating FAQs from existing content, further enhancing workflow efficiency and reducing the time spent on content development. Document360 also boasts a visually appealing dashboard that centralizes essential information, making it easy for users to navigate and manage their content. The intuitive block editor allows for real-time inline comments, promoting collaboration among team members. Furthermore, the customization hub enables users to align the aesthetics of their documentation with their brand identity, ensuring a cohesive presentation that resonates with their audience. Advanced analytics provide real-time insights into user behavior and content effectiveness, enabling organizations to make data-driven decisions regarding their knowledge management strategies. Document360 supports seamless integrations with third-party tools, enhancing collaboration and operational efficiency. Additional features, such as localization for global audiences, private hosting for enhanced security, and robust versioning and backup options, make Document360 a comprehensive knowledge management solution suitable for various industries.
如何使用 Document360?
Document360 can be evaluated alongside other 知识库软件 products on AI-U. Review its core use cases, compare pricing and feature coverage, then use the product website link when you are ready to test it in your own workflow.
为什么选择 Document360?
如果您想要一个简单易用的知识库软件，帮助您轻松创建、管理和共享文档，您应该选择它。Document360让信息组织变得简单且易于访问。
Document360 功能特点
Self-Service Experience
- ✓Knowledge Base
- ✓Searchable Articles
Knowledge Pages
- ✓Templates
- ✓In-Content Feedback
- ✓Comments
- ✓Versioning and Version History
- ✓Decision Trees
- ✓Content Editor
Knowledge Dissemination
- ✓Page Analytics
- ✓Permissions
- ✓Knowledge Sharing
- ✓Notifications
- ✓Advanced Search
- ✓Organization
- ✓Knowledge Integrations
价格
Professional
Ideal for growing teams needing robust documentation tools
- ✓ Everything in Free, plus
- ✓ Custom Domain
- ✓ 5000 Articles
- ✓ 1000 Private Readers
- ✓ 5 Editors
- ✓ API Documentation
- ✓ 2 Languages
- ✓ AI Writer Suite
- ✓ Advanced Customization
- ✓ Import from Word
- ✓ Export to PDF
- ✓ Onboarding
- ✓ 24/5 Support
Business
Comprehensive solutions designed for mid-sized business
- ✓ Everything in Professional, plus
- ✓ Knowledge Base Widget
- ✓ 5000 Articles
- ✓ 10000 Private Readers
- ✓ 10 Editors
- ✓ Ticket Defelector
- ✓ 3 Languages
- ✓ AI Search Suite ( 2000 Credits)
- ✓ Advanced Analytics
- ✓ Workflow
- ✓ Public API
- ✓ Onboarding+Dedicated CSM
- ✓ All integrations
- ✓ 24/5 Support
Enterprise
Tailored for large organizations with complex needs
- ✓ Everything in Business, plus
- ✓ Multiple SSO/JWT
- ✓ Unlimited Articles
- ✓ Sandbox Environment
- ✓ 5 Languages
- ✓ 2 Workspaces
- ✓ Complete AI Suite
- ✓ AI Search Suite(5000 credits)
- ✓ Audit Logs
- ✓ Personalized Design
- ✓ Onboarding+Dedicated CSM+Training+ Best Practices
- ✓ 24/5 Support
About Document360
What Is Document360?
Document360 is an AI-powered knowledge base platform designed to create both public and private knowledge bases, standard operating procedures (SOPs), user manuals, software documentation, and more. This versatile solution is tailored for organizations of all sizes, centralizing knowledge and enhancing collaboration among teams. By enabling the production of high-quality documentation, Document360 meets the diverse needs of users across various sectors. Serving a wide range of industries, Document360 is ideal for customer support teams, technical writers, and product managers who require efficient documentation processes and streamlined knowledge management. Document360's features facilitate content creation, organization, and accessibility, empowering teams to deliver exceptional user experiences. This makes it an essential tool for organizations looking to improve their documentation practices and enhance internal and external communication. Among its key functionalities, Document360 includes the Ask Eddy feature, which allows users to pose questions and receive accurate answers from relevant articles. This capability significantly boosts productivity by providing quick access to information. Additionally, the Generate FAQs Using Eddy AI tool simplifies the drafting of help articles by automatically creating FAQs from existing content, further enhancing workflow efficiency and reducing the time spent on content development. Document360 also boasts a visually appealing dashboard that centralizes essential information, making it easy for users to navigate and manage their content. The intuitive block editor allows for real-time inline comments, promoting collaboration among team members. Furthermore, the customization hub enables users to align the aesthetics of their documentation with their brand identity, ensuring a cohesive presentation that resonates with their audience. Advanced analytics provide real-time insights into user behavior and content effectiveness, enabling organizations to make data-driven decisions regarding their knowledge management strategies. Document360 supports seamless integrations with third-party tools, enhancing collaboration and operational efficiency. Additional features, such as localization for global audiences, private hosting for enhanced security, and robust versioning and backup options, make Document360 a comprehensive knowledge management solution suitable for various industries.
Key Features
- Knowledge Base
- Searchable Articles
- Templates
- In-Content Feedback
- Comments
- Versioning and Version History
- Decision Trees
- Content Editor