GLPI
GLPI is an incredible Free and Open-Source ITSM software tool that helps you plan and manage IT changes in an easy way, solve problems efficiently when they emerge and allow you to gain legit control over your company's IT budget, and expenses.
GLPI Introduction
What is GLPI?
Teclib´ is an official editor of the open source ITSM software GLPI. Service Management is easy with GLPI as it combines multiple features and offers wide range of plugins. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Reports 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge Base and FAQ 7. Statistics 8. API integration available 9. Android-based devices inventory 10. Cloud version is available
How to use GLPI?
Visit website for more info
Why Choose GLPI?
Choosing GLPI is a no-brainer if you want a free, open-source ITSM tool that helps you manage IT changes, assets, and support tickets easily. It’s packed with features like service desk, inventory, reporting, and mobile access, making IT management less stressful and more efficient.
GLPI Features
Incident Management
- ✓Automate Ticket Routing
- ✓Ticket Prioritization
- ✓Ticket Notifications
- ✓Knowledge Base
- ✓Knowledge Base/Ticket Integration
Reporting
- ✓Dashboards
- ✓Time Tracking
- ✓Surveys
Access & Usability
- ✓Mobile
- ✓Self Service
- ✓Active Directory
- ✓Multi-Channel Access
Pricing
GLPI Network Cloud
The most advanced GLPI Network Cloud offer: all exclusive plugins included.
- ✓ Free backups
- ✓ Free updates
- ✓ Free data migration
- ✓ Unlimited support L.3
- ✓ Helpdesk
- ✓ Asset Management
- ✓ Project Management
- ✓ Reports & statistics
- ✓ User Management
- ✓ Knowledge Base
- ✓ Financial Management
- ✓ CMDB
GLPI Network Subscription Basic (for on-premise)
Up to 500 assets or up to 10 users with a standard profiles (1 year) 1 production instance and 1 testing instance
