GLPI
Why Choose GLPI?
Choosing GLPI is a no-brainer if you want a free, open-source ITSM tool that helps you manage IT changes, assets, and support tickets easily. It’s packed with features like service desk, inventory, reporting, and mobile access, making IT management less stressful and more efficient.
GLPI is an incredible Free and Open-Source ITSM software tool that helps you plan and manage IT changes in an easy way, solve problems efficiently when they emerge and allow you to gain legit control over your company's IT budget, and expenses.
GLPI Introduction
What is GLPI?
Teclib´ is an official editor of the open source ITSM software GLPI. Service Management is easy with GLPI as it combines multiple features and offers wide range of plugins. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Reports 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge Base and FAQ 7. Statistics 8. API integration available 9. Android-based devices inventory 10. Cloud version is available
How to use GLPI?
Visit website for more info
Why Choose GLPI?
Choosing GLPI is a no-brainer if you want a free, open-source ITSM tool that helps you manage IT changes, assets, and support tickets easily. It’s packed with features like service desk, inventory, reporting, and mobile access, making IT management less stressful and more efficient.
GLPI Features
Incident Management
- ✓Automate Ticket Routing
- ✓Ticket Prioritization
- ✓Ticket Notifications
- ✓Knowledge Base
- ✓Knowledge Base/Ticket Integration
Reporting
- ✓Dashboards
- ✓Time Tracking
- ✓Surveys
Access & Usability
- ✓Mobile
- ✓Self Service
- ✓Active Directory
- ✓Multi-Channel Access
Pricing
GLPI Network Cloud
The most advanced GLPI Network Cloud offer: all exclusive plugins included.
- ✓ Free backups
- ✓ Free updates
- ✓ Free data migration
- ✓ Unlimited support L.3
- ✓ Helpdesk
- ✓ Asset Management
- ✓ Project Management
- ✓ Reports & statistics
- ✓ User Management
- ✓ Knowledge Base
- ✓ Financial Management
- ✓ CMDB
GLPI Network Subscription Basic (for on-premise)
Up to 500 assets or up to 10 users with a standard profiles (1 year) 1 production instance and 1 testing instance
- ✓ Support L.3
- ✓ Exclusive plugins
- ✓ Editor´s guarantee
GLPI Network Subscription Standard (for on-premise)
Up to 5000 IT assets or up to 50 users with Standard interface. 2 production instances and 2 testing instances
- ✓ Support L.3
- ✓ Exclusive plugins
- ✓ Editor´s guarantee
GLPI Network Subscription Advanced (for on-premise)
From 5001 assets or from 51 users with a standard profiles (1 year) . 4 production instances and 4 testing instances
- ✓ Support L.3 unlimited
- ✓ Exclusive plugins
- ✓ Editor´s guarantee
About GLPI
What Is GLPI?
Teclib´ is an official editor of the open source ITSM software GLPI. Service Management is easy with GLPI as it combines multiple features and offers wide range of plugins. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Reports 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge Base and FAQ 7. Statistics 8. API integration available 9. Android-based devices inventory 10. Cloud version is available
Key Features
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Knowledge Base
- Knowledge Base/Ticket Integration
- Dashboards
- Time Tracking
- Surveys
Best For
- Teams evaluating Service Desk Software solutions
- Assets workflows
- Control workflows
- Incidents workflows
- Inventory workflows
Category Context
GLPI is listed under Service Desk Software on AI-U and can be compared against other products in the same category for use case fit, feature coverage, and pricing model.
Pricing Summary
- GLPI Network Cloud: €19.00 Per Month — The most advanced GLPI Network Cloud offer: all exclusive plugins included.
- GLPI Network Subscription Basic (for on-premise): €100.00 Per Month — Up to 500 assets or up to 10 users with a standard profiles (1 year) 1 production instance and 1 testing instance
- GLPI Network Subscription Standard (for on-premise): €300.00 Per Month — Up to 5000 IT assets or up to 50 users with Standard interface. 2 production instances and 2 testing instances
Alternatives
- ServiceNow IT Service Management
- Jira Service Management
- Spiceworks Cloud Help Desk — From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spicewo
GLPI Tags
Editors' Choice
No products available