Intermedia Unite - Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity.How do you position yourself against your competitors?Having been certified by J.D. Power for excellence in technical support seven times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free ExperienceTM. | AI-U.com
Intermedia Unite
(4.65 out of 5)0 Saved
Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity.How do you position yourself against your competitors?Having been certified by J.D. Power for excellence in technical support seven times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free ExperienceTM.
Intermedia Unite is a fully integrated cloud-based unified communications platform for businesses of all sizes. We believe that every business needs tools to help facilitate employee collaboration and productivity and create great customer experiences. Those tools should be easy-to-use, high-performing, and worry-free, so you can focus on the interaction and not the tools.
Intermedia Unite combines your phone system, chat, video conferencing, business texting, and file sharing and management into a seamless experience that fits with your business size, needs, and work style. Get customizable, scalable cloud-based services for your business backed by Intermedia's Worry-Free Experience™. Unite incorporates your business communication and collaboration methods and devices into one integrated, easy-to-manage system. Additionally, Unite is backed by Intermedia's J.D. Power-certified 24/7 support and a 99.999% uptime service level agreement.
How to use Intermedia Unite?
Visit website for more info
Why Choose Intermedia Unite?
Choosing this gives you a reliable, cloud-based phone system that combines calls, chat, video, and file sharing in one easy platform. Backed by award-winning support, it’s perfect for small businesses wanting hassle-free communication.
Intermedia Unite Features
Basic Communication
✓Phone Calls
✓Video Calls
✓Instant Messaging
✓Screen Sharing
✓Conference Calls
✓Desk-to-Desk Calls
Advanced Features
✓Hold Music
✓Automated Attendants
✓VOiP Number
Access
✓Individual Download
Collaboration Tools
✓Screen Sharing
Meeting Coordination
✓Scheduling
✓Recording
✓Participant Permissions
Software Type
✓Mobile
Pricing
Unite Pro
$27.99
per user per month plus taxes and fees + FREE business phone
Designed for the mobile knowledge worker with voice, chat, and video for collaboration.
✓ Unlimited Calling
✓ Intermedia Unite Desktop and Mobile Apps
✓ Team Chat and Business SMS
✓ Auto Attendant
✓ Call Pickup
✓ Virtual voicemail and transcription
✓ Inbound/Outbound Caller ID
✓ WebFax online faxing service
✓ Call transfer, Call Hold, 3-way calling, Music on hold
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✓ 100 Participants HD Video Conferencing & screen sharing
✓ 200 Participants HD Audio Conferencing
✓ 30 Max Videos on Screen
✓ Meeting transcription
✓ Unlimited recordings
✓ Screen annotation
✓ Meeting insights
✓ Remote control
✓ QoS Dashboard
✓ Call History
✓ Supervisor Analytics
✓ Wallboards
✓ Detailed contact center analytics
✓ Agent Log in and Log out
✓ Call Queuing, Configurable Wrap up time, Configurable agent removal from the queue, Greetings Management
✓ Wall boards, Scheduled Reports, Graphical Reports, Real time Status
✓ Free Phone - Poly VVX 450 or Yealink T54W
✓ J.D. Power-certified 24/7 Support
Unite Enterprise
$32.99
per user per month plus taxes and fees + FREE business phone
Designed for the executive who requires larger meeting and more collaboration features.
✓ Unlimited Calling
✓ Intermedia Unite Desktop and Mobile Apps
✓ Team Chat and Business SMS
✓ Auto Attendant
✓ Call Pickup
✓ Virtual voicemail and transcription
✓ Inbound/Outbound Caller ID
✓ WebFax online faxing service
✓ Call transfer, Call Hold, 3-way calling, Music on hold
✓ Paging
✓ Ability to assign up to 5 calling endpoints
✓ Intercom
✓ SPAM Call blocking/tagging
✓ 911 admin notification
✓ Call recording
✓ Receptionist mode
✓ Presence detection
✓ 10 GB File backup, sync and share
✓ Exchange Mailbox
✓ 200 Participants HD Video Conferencing
✓ 200 Participants HD Audio Conferencing
✓ 200 Participants Screen Sharing
✓ 30 max videos on screen
✓ Meeting transcription
✓ Unlimited recordings
✓ Screen annotation
✓ Meeting insights
✓ Remote control
✓ QoS Dashboard
✓ Call History
✓ Supervisor Analytics
✓ Wallboards
✓ Detailed contact center analytics
✓ Active Directory
✓ Agent Log in and Log out
✓ Call Queuing, Configurable Wrap up time, Configurable agent removal from the queue, Greetings Management
✓ Wall boards, Scheduled Reports, Graphical Reports, Real time Status
✓ Supervisor functions (Monitor, whisper, barge)
✓ Free Phone - Poly VVX 450
✓ Free Phone - Yealink T54W
✓ J.D. Power-certified 24/7 Support
Unite For Teams
$15.99
1 User Per Month
Designed for Microsoft Teams users. Allows users to access Intermedia's enterprise level PBX features through the native Teams interface.
✓ Azure AD Single Sign-on
✓ Basic PBX
✓ Contact Sync
✓ E911
✓ Requires MSFT Phone System/Common Area Phone SKU ($8/user)
✓ J.D Power-certified 24/7 Support
Unite With Teams
$22.99
1 User Per Month
Designed to give users the best of Intermedia Unite and Microsoft Teams: enterprise-grade voice, Call Center, and Business SMS to complement Microsoft Teams.
