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Conversational AI platform automating support with virtual agents, agent assist, and process automation.
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Capacity is a Conversational AI platform that automates support for customers and teams. It offers intelligent virtual agents, agent assist, campaign automation, speech recognition, sentiment analysis, and integrations. The platform aims to increase deflections, reduce handle time, increase conversions, and automate processes across various channels like chat, email, SMS, voice, and web.
To use Capacity, request a demo to see how the platform works and set it up to match your needs. The platform offers various products and solutions that can be integrated into your existing systems, such as CRMs, helpdesks, and chat platforms.
Go with this if you want a powerful conversational AI that can handle customer support and team workflows seamlessly. It’s packed with smart features like sentiment analysis and agent assist, making support faster and more effective.
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