SymphonyAI IT Service Management
SymphonyAI IT Service Management is an enterprise-class IT operations management platform designed to provide integrated, intelligent and innovative solutions across service, asset, availability and project management.
SymphonyAI IT Service Management Introduction
What is SymphonyAI IT Service Management?
SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automate 60% of service requests, achieve a 50% faster resolution, and realize a 30% savings on hardware and software costs using our ITSM platform. We are recognized as a Gartner Customers’ Choice, featured as a leader and significant player in many leading analyst reports. Leading global companies like KPMG, Toyota, Trelix, Ameritas, Hershey’s, Smart & Final, are SymphonyAI customers. SymphonyAI ITSM can generate significant cost savings and a faster time to value compared to any leading players in the market.
How to use SymphonyAI IT Service Management?
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Why Choose SymphonyAI IT Service Management?
You should choose SymphonyAI IT Service Management if you want an enterprise-grade ITSM platform that delivers real results—like automating 60% of service requests and cutting costs. It’s trusted by big names and offers smart AI-driven solutions to speed up your IT operations.
SymphonyAI IT Service Management Features
Administration
- ✓Change Management
- ✓Asset Management
- ✓Reports & Analytics
Service Desk
- ✓Help Desk
- ✓Incident Reports
- ✓Process Workflow
Functionality
- ✓Ticketing System
- ✓Performance Logging
- ✓Alerting
- ✓Automation
Management
- ✓Reporting
- ✓Administration Console
- ✓Access Management
- ✓Asset Management
- ✓Policy Dictation
Pricing
Pricing information not available
