Alloy Navigator
Alloy Software is a leading provider of service management, asset management, and network inventory software solutions that help organizations of all sizes automate IT operations.
Alloy Navigator Introduction
What is Alloy Navigator?
Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers fully integrated help desk, network inventory and knowledge base capabilities, plus ITIL standards such as change and configuration management. Navigator also creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components. Alloy Navigator’s service desk manages tickets, assets, incidents, changes, work orders and more within a single interface. Additionally, workflow management tools enable users to design custom IT processes that can altered to the specific needs of their business and personnel. It also offers an online web portal and self-service portal for end users as well as a mobile portal for technicians. Alloy Navigator gives users the ability to one-click audit their entire network, conduct a physical inventory with a barcode scanner and ensure compliance with software licensing tools. End users and admins also have access to interactive dashboards, scheduled reporting and real-time views for timely analysis.
How to use Alloy Navigator?
Visit website for more info
Why Choose Alloy Navigator?
You should choose Alloy Navigator if you want a comprehensive IT service and asset management solution that covers everything from help desk to network inventory, with ITIL standards built-in. It’s great for keeping your IT ops organized and efficient.
Alloy Navigator Features
Incident Management
- ✓Automate Ticket Routing
- ✓Ticket Prioritization
- ✓Ticket Notifications
- ✓Knowledge Base
Reporting
- ✓Dashboards
- ✓Time Tracking
Access & Usability
- ✓Self Service
Administration
- ✓Asset Management
- ✓Reports & Analytics
Service Desk
- ✓Help Desk
- ✓Incident Reports
Functionality
- ✓Ticketing System
Management
- ✓Reporting
- ✓Administration Console
- ✓Asset Management
Pricing
Explorer
for small teams of 1-3 technicians
- ✓ Ticketing
- ✓ Change Management
- ✓ Approvals
- ✓ Knowledge Base
- ✓ Customer Portal
- ✓ Asset Management
- ✓ Software Licensing
- ✓ Purchasing & Contracts
