CSAT.AI
CSAT.AI provides a ‘fix it before you end it’ real-time solution to prevent bad customer service. This patent pending plugin was developed to train agents while providing 100% Quality Assurance monitoring. The Agent is able to see an estimation of their CSAT score in real-time. This enables agents to proactively correct course prior to concluding an engagement. Agents are able to self coach and benefit from in-the-moment customer sentiment analysis. No longer will overwhelmed managers have to read hundreds of scripts to find the single one that needs improving.
CSAT.AI Introduction
What is CSAT.AI?
CSAT.AI provides a ‘fix it before you end it’ real-time solution to prevent bad customer service. This patent pending plugin was developed to train agents while providing 100% Quality Assurance monitoring. The Agent is able to see an estimation of their CSAT score in real-time. This enables agents to proactively correct course prior to concluding an engagement. Agents are able to self coach and benefit from in-the-moment customer sentiment analysis. No longer will overwhelmed managers have to read hundreds of scripts to find the single one that needs improving.
How to use CSAT.AI?
Visit website for more info
Why Choose CSAT.AI?
Choosing this means you get a smart tool that helps customer service agents improve in real-time, preventing bad experiences before they happen. It’s like having a coach right there with you during every call.
CSAT.AI Features
Features
Feature information not available.
Pricing
Pricing information not available
CSAT.AI Tags
Information not available.
