DataEQ
DataEQ helps organizations increase revenue, optimize expenditure, and mitigate risk by understanding customers experience. Our combination of crowd-sourcing and AI enables us to turn unstructured customer feedback into actionable intelligence with unparalleled accuracy. Unlike other listening tools, BrandsEye's Crowd of human contributors can identify the specific issues driving public customer sentiment, enabling strategic and operational actions.
DataEQ Introduction
What is DataEQ?
DataEQ, formerly known as BrandsEye, specialises in providing large organisations with high-quality, actionable data from unstructured customer and public feedback. Using a unique blend of AI and human intelligence, the company offers various tailored solutions that range from customer service and experience, to market conduct and risk management. Founded in South Africa in 2007, and headquartered in London, DataEQ continues to expand internationally. Today, the company supports enterprise clients across four continents covering a range of business sectors, including financial services, telecommunications, automotive, and retail. www.dataeq.com
How to use DataEQ?
Visit website for more info
Why Choose DataEQ?
Choosing this is a great idea if you want to turn unstructured customer feedback into clear, actionable insights using a mix of AI and human intelligence. It’s especially useful for big organizations aiming to improve customer experience and manage risks effectively.
DataEQ Features
Monitoring & Listening
- ✓Social Measurement
- ✓Influencer Identification
Data Management & Analysis
- ✓Sentiment Analysis
- ✓Social Reporting
Pricing
Pricing information not available
