LiaCX Customer Experience Management Software
LiaCX™ Action Campaign™ technology helps you mobilize all levels of the organization to take measurable actions that lead to better business results.How do you position yourself against your competitors?Forrester research says that just 33% of CX professionals think their voice of the customer (VoC) program is effective at driving action to improve customer experience. LiaCX is the only Customer Experience Management Software that truly provides organizations the ability to ensure all levels of the organization take the necessary actions to drive improvements and measure the impact of the actions on business results.
LiaCX Customer Experience Management Software Introduction
What is LiaCX Customer Experience Management Software?
Powered by Intouch Insight, LiaCX™ Customer Experience Management Software makes it easy to collect customer feedback, identify areas of the customer journey in need of focus, and mobilize all levels of the organization to take the necessary actions for improvement. Companies can even track the impact of actions on business outcomes to better prioritize efforts and drive value. The platform collects and combines feedback data from surveys, social media, call centers, mobile checklists, mystery shopping, operational audits, and integrates data from countless 3rd-party systems.
How to use LiaCX Customer Experience Management Software?
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Why Choose LiaCX Customer Experience Management Software?
Choose this if you want a CX management tool that actually gets your whole organization moving on customer feedback. LiaCX helps you collect insights, drive action, and track results so you can outshine competitors and improve your customer experience for real.
LiaCX Customer Experience Management Software Features
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LiaCX Customer Experience Management Software Tags
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