Simplify360
Simplify360 is a Social Business Intelligence company.
Simplify360 Introduction
What is Simplify360?
Simplify360 is one of the leading social customer service platforms. The company has physical presence in India and US, and has partners in APAC. The product is sold in over 100 countries directly or through partners. Simplify360 provides integrated enterprise solutions; their latest offerings are Social CRM and Social Media Command Center. Simplify360 Social CRM enables customer support teams to serve their customers across social media. It offers unified view of customer engagement across the social media and a 360-degree view of customers through deep integration with Enterprise CRM.
How to use Simplify360?
Visit website for more info
Why Choose Simplify360?
Choosing this means getting a top-notch social customer service platform that unifies all your social media interactions. It’s great for teams wanting deep insights and smooth customer engagement across channels.
Simplify360 Features
Process
- ✓Mentions
- ✓Tickets
- ✓Macros
Channels
- ✓Social
- ✓Live Chat
- ✓Phone
- ✓Text
Insight
- ✓Surveys
- ✓Reporting
- ✓Visitor Activity
- ✓Help Desk
Generative AI
- ✓AI Text Generation
- ✓AI Text Summarization
Pricing
Pricing information not available
