Sprinklr Service
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.How do you position yourself against your competitors?The foundational architecture of how Sprinklr Service is built is quite unique as compared to the cluttered CCaaS market. Taking off on social and digital channels, Sprinklr banks on its expertise in analyzing and listening to customers on all the new-age channels for over a decade – while all other incumbent players are catching up on these channels. And with the rapid digitalization and exponential data growth, this gets even complex with time.Sprinklr is built on a single code-base – leveraging the same unified data layer, AI and integrations across all its product suites and for all the clients.
