Stonly
Knowledge management platform for better customer service with AI and automation.
Stonly Introduction
What is Stonly?
Stonly is a knowledge management platform designed to improve customer service by creating easy-to-follow explanations and guides. It aims to enhance customer success, reduce support costs, and speed up support agents. The platform offers personalized knowledge, AI-powered solutions, and process automation to help companies support millions of customers.
How to use Stonly?
Stonly allows you to create guides, walkthroughs, checklists, and knowledge bases that adapt to each customer's needs. It provides agents with guidance to solve tickets and empowers customers to self-serve. The platform also uses data to surface the right content.
Why Choose Stonly?
Choosing this means you get an interactive knowledge platform that actually helps your team and customers get answers fast with step-by-step guides and AI-powered support, making customer service way easier.
Stonly Features
Knowledge Base Software
- ✓AI-powered self-service
- ✓Guided decision trees for agents
- ✓Knowledge base creation
- ✓Process automation
- ✓Personalized knowledge delivery
- ✓Integration with support and data tools
FAQ?
Pricing
Pricing information not available
