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Contact centers, customer service teams handling billing, businesses requiring secure phone-based payments.
During a call, the software allows agents to securely capture payment info via keypad entry or automated prompts without exposing sensitive data. It processes transactions through integrated gateways and updates customer records instantly.
Yes, protecting cardholder data is a top priority and these tools follow strict PCI standards.
Most systems support various payment types depending on the integration.
No, tokenization and encryption make sure agents never see full card numbers.
Yep, customers can pay right while chatting with agents without needing separate steps.
Definitely, managers can view detailed transaction logs and payment success rates.
