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Front
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Front Introduction
What is Front?
Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle. As your customer base and their needs grow, Front AI and customer intelligence serves up the efficiency and insights needed to keep your entire organization customer-first, every day. Plus, we care as much about our customers as you do yours: we provide industry-leading service to our entire customer base, regardless of your team size.
How to use Front?
Visit website for more info
Why Choose Front?
Front is perfect if your team struggles with shared inboxes and you want a collaborative, AI-powered workspace to manage customer communication better. It brings all your support channels together and helps your team work smarter, not harder.
Front Features
Design
- ✓Personalization
Productivity Tools
- ✓Notes
- ✓Internal Discussion
- ✓Assignments and Tasks
- ✓Workflows
- ✓Templates
- ✓Integrations
- ✓Tagging System
Analytics
- ✓Email Tracking
Inbox Tools
- ✓Unified Inbox
- ✓Filters
- ✓Reminders
- ✓Notifications
Coordination Tools
- ✓Calendar
Software Options
- ✓Desktop Application
Pricing
Starter
For teams that need to quickly gain control over message overload
- ✓ Omnichannel messaging
- ✓ Team collaboration on customer messages
- ✓ Calendar and one-click meeting schedule
- ✓ Close to 100 3rd-party integrations
Growth
For teams that need to deliver a strong, unified customer experience
- ✓ Powerful workflow automation
- ✓ Omnichannel communications
- ✓ Easy-to-use, collaborative inbox
- ✓ Basic automation
- ✓ Reporting and analytics
