Vivantio
Elevate your service. Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence.How do you position yourself against your competitors?Rooted in Service: Vivantio began as a service management organization, which means we're driven first and always by customer satisfaction -- ours and, by extension, yours.Centralized Service Teams: Bring all your service functions -- internal and external -- into a single platform. From customer support to HR, facilities management, IT, and even GRC -- every team that receives service requests, maintains a knowledge base, or offers a self-service portal can boost efficiency with Vivantio.Flexible & Configurable: Custom and conditional fields capture the information each team needs, while defined roles and permissions ensure your agents or technicians only see the information that's relevant to their role.Out-of-the-box and Custom Integrations: Immediately leverage one of our existing integrations, use our open API to create your own, or ask us to build a custom integration with your preferred tools.
