AIRe Link
See. Support. Solve. Increase response times, reduce unnecessary customer visits and improve first-time fix rates with AIRe Link – a professional browser-based visual remote support tool. Easy to use and ready whenever you are, AIRe Link means providing real-time assistance to your customers across the globe couldn’t be simpler.
AIRe Link Introduction
What is AIRe Link?
AIRe Link is a cloud-based solution for remote visual support that’s easy to use, with no app downloads needed. Developed by Konica Minolta, a leader in workplace innovation for over 150 years, it’s built with robust security and fully complies with GDPR and B2B standards. AIRe Link streamlines customer support or service with features like video streaming, live pointers, drawing, OCR, and more. It also boosts team collaboration through group sessions, a knowledge base, and real-time data analytics. With AIRe Link, you can provide efficient, secure support and improve team productivity. Additionally, you'll save money, time, and cut down on CO2 emissions by reducing on-site service visits.
How to use AIRe Link?
Visit website for more info
Why Choose AIRe Link?
You should choose this if you want a hassle-free, browser-based remote support tool that helps you solve customer issues fast with video, chat, and AR features, all while cutting down on travel and boosting team collaboration.
AIRe Link Features
Remote Support
- ✓Video chat
- ✓Live text chat
- ✓Ticket submitting
Hardware Integration
- ✓Mobile phones
- ✓AR glasses
- ✓Tablets
Content
- ✓Content management
- ✓AR annotations
Pricing
Basic
Essential AIRe Link features for your business
- ✓ Client invitation via email
- ✓ Audio and visual communication
- ✓ Live pointer
- ✓ Realtime drawing
- ✓ Session planning
- ✓ Full resolution snapshots
- ✓ Community support
Professional
Professional AIRe Link tools for team managers
- ✓ All from Free
- ✓ Session recording
- ✓ Media library
