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Akio.Cx
Akio Unified Interaction Center is the unified customer interaction multi-channel management application developed to facilitate web, voice, written and mobile exchanges between a customer service department and its contacts.
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Akio.Cx Introduction
What is Akio.Cx?
Akio Unified is a cloud-based, unified customer engagement platform. A great customer experience starts with a satisfied support team. Akio provides your agents with tools that are powerful yet simple, keeping their workload light and enjoyable. In addition, Akio Unified provides managers and supervisors with all the necessary tools and KPIs to help them meet their objective and guarantee the best possible customer service.
How to use Akio.Cx?
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Why Choose Akio.Cx?
You should choose this if you want a simple yet powerful way to manage all your customer interactions across web, voice, and mobile channels. Akio.Cx keeps your support team happy and productive with easy-to-use tools, while giving managers the insights they need to keep service top-notch. It’s all about making customer service smooth and effective without the hassle.
Akio.Cx Features
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