Empolis Service Express
Empolis systems analyze terabytes of data in milliseconds so that users can always make the right decisions or digital assistants support you with them.
Empolis Service Express Introduction
What is Empolis Service Express?
Empolis Service Express® is the leading comprehensive platform for customer service, enabling support agents and field service technicians to deliver excellent service in a completely new way. Regardless of the individual level of expertise, employees find all relevant information within seconds or are led step-by-step to a solution with guided troubleshooting. Thanks to the Field Service App, service technicians always receive the most current documents and have access to all functions anywhere needed - even offline. Capabilities for remote support complete the ready-to-use cloud solution that reduces your service costs, increases your sales potential, secures newly generated service knowledge and enables continuous development of your company-wide knowledge management. Empowering Service Excellence
How to use Empolis Service Express?
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Why Choose Empolis Service Express?
You should pick this if you want a powerful customer service platform that helps your team find info quickly and solve problems efficiently, even offline. It’s great for improving service and reducing costs.
Empolis Service Express Features
Features
Feature information not available.
Pricing
Starter
The intelligent knowledge base for faster problem solving
- ✓ Intelligent search & intelligent portal
- ✓ Knowledge Graph incl. 10'000 nodes
- ✓ English & German
- ✓ Bookable add-ons: Outlook integration, Knowledge Panel, SSO Login, OCR integration
Professional
The modular solution for all areas including your field service
- ✓ Everything from the Package “Advanced”
- ✓ English, German and 1 additional language
