Brainfish
AI-powered help center platform for instant customer inquiry resolution and support automation.
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Brainfish is an AI-powered help center platform designed to instantly resolve customer inquiries. It uses ambient AI agents that learn on their own while still enabling human touch for moments that matter most. Brainfish reduces customer effort, optimizes customer experience, and reduces operational costs by automating knowledge creation, L1 and L2 support, and understanding user behavior.
Embed Brainfish in your product or website with a code snippet. The agent starts learning and cataloging your product using computer vision. Customers and staff can then use this learned information to get answers to anything.
You should choose this if you want an AI-powered help center that gives instant, context-aware answers to customer questions. It integrates easily with your existing help desk and helps your team reduce response times and improve customer satisfaction.
Ambient AI that generates knowledge, and has AI answers for everything. Includes 2500 user sessions /month, 1 Ambient Support Agent, Self-Generating Knowledge, Performance Analytics, Basic Integrations + CMS, Static Next Best Actions, Hosted Help Center Website, Basic Support
Interpret user behaviour, and enable customers to ‘close the loop’ themselves. Including everything in Core, plus; AI Actions, 7500 user sessions /month, Unlimited Ambient Agents with goals, AI Themes & Insights, White Glove Onboarding, Priority Support
The self-service platform for customer experience. Custom integrations, dashboards, & more. Including everything in Growth, plus; Unlimited sessions /month, Localized cloud deployments, Custom Integrations, Custom Pricing & Terms, SSO/SAML, Dedicated account manager