Richpanel
AI-powered customer service platform for e-commerce, integrating channels and automating support.
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Richpanel is an AI-powered customer service platform designed for e-commerce businesses. It consolidates emails, chats, and social media interactions into a single dashboard, offering features like AI-driven automation, self-service portals, and integrations with popular e-commerce tools. Richpanel aims to reduce support costs, improve agent productivity, and enhance customer satisfaction.
Richpanel can be used by integrating it with your existing e-commerce platform and customer service channels. Set up a self-service portal, configure automation workflows, and manage all customer interactions from the unified dashboard. The platform also offers migration support to ease the transition from other help desk solutions.
You should choose Richpanel if you want your customer service to stand out and actually win customer trust. It’s got everything from multi-channel support to self-service portals, making it easier for your team to respond fast and keep customers happy.
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